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Data Privacy Policy

Robson Scientific is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used strictly in accordance with this Privacy Policy.

It is important that you read this Privacy Policy carefully. together with our Terms and Conditions as they govern our relationship with you regarding your use of this website and any purchase you make from it.

The information we collect

When you register an account, place an order, or use our online enquiry form, we collect some or all of the following information:-

  • Name, job title and organisation
  • Contact information including your email address and phone number
  • Your address and post code
  • Your product interests and preferences
  • Your order history

What we do with this information

We collect this information so that we can provide you with an efficient service, to better understand your needs as a customer, and specifically for the following reasons:-

  • To be able to contact you regarding orders and respond to enquiries
  • So that we can process and dispatch your orders efficiently
  • For internal accounting and record keeping

Your Rights

We will never sell, distribute or release your personal information to third parties unless we are required to do so by law.

You may request details of all personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information we hold on you, or if you believe that this information is incorrect or incomplete, or if you want us to remove your information then please contact us.

How we use Cookies

Cookies are small text files that are stored on your computer when you visit a website. We use cookies to help identify your computer so that we can tailor your user experience, track your shopping basket contents and remember where you are in the order process. You can disable cookies, or delete any cookies already stored on your computer, but this may stop our website from functioning properly.

This website uses cookies in the following ways:-

  • To remember what is in your shopping basket
  • To remember where you are in the order process
  • To ensure that you are logged in and that your session is secure

Any Questions?

If you have any questions about our Privacy Policy or our use of cookies, please contact us.