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Terms & Conditions

Robson Scientific welcomes orders from industry, universities, schools and colleges, government and public bodies, private research facilities and individuals.

Whatever the nature of your organisation, and whatever your requirements, be they bulk glassware orders or bespoke ‘one-off’ items, Robson Scientific can accommodate your needs and we guarantee that your order will receive our complete care, total commitment and benefit from our exceptional craftsmanship.

Minimum Order Value

Our minimum order value is £75.00, or EUR/USD equivalent.


Our normal payment terms are net 30 days from date of invoice. We accept all major credit and debit cards. Other payment arrangements may be available upon request.

Order Lead Times

Robson Scientific is primarily a bespoke manufacturer, an estimated delivery schedule will be provided with our quotation.


We will provide you with the cost of delivery with our quotation. Carriage charge is dependent on parcel size, weight and delivery destination.

Delivery to Destinations Outside the UK

Orders delivered to destinations outside the United Kingdom are delivered on a DDU (Delivered Duty Unpaid) basis. Prices exclude all tax and duty normally payable in the country of destination.

Returns Policy

Robson Scientific will accept returns where items received are not to the agreed specification. Breakages of orders in transit are the responsibility or the nominated carrier unless otherwise agreed.


VAT will be charged at the prevailing UK rate to UK orders only. Goods sold outside the UK attract Zero VAT.